CV Get Text-Activity writes "a" instead of ä

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Hello guys,

I use a Remote Desktop Connection to connect to another system. Therefore I use CV to extract data. The problem is sometimes adresses contain letters like “ä”; ü", or “ö”. The bot writes the extracted adresses into an excel file but instead of writing “ä” it writes “a”. But I need the exact letters to compare to the data from another system.

Is there a way to solve this problem?

Thanks in adavance!

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Hi @Emma_Micheilis,
Which engine are you using for CV activities?

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If using another OCR engine does not help. You can try to copy the data within Citrix (if possible) and then use get from clipboard activity to save it in a variable.

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I’m using OCR, because of the remote desktop connection

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No I can’t because I’m using rd-connection. It’s weird because it’s only those 3 letters - other letters like “ß” work

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But the question is which OCR engine are you using? For any kind of OCR-based activities you can choose different engines which allows for different options.

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It depends on the configuration, you can have a shared clipboard. So if you copy something inside rd-connection, you can essentially paste this value outside the rd-connection. You don’t have anything to loose.

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I was using Uipath Screen OCR, but I tried Microsoft OCR as well. It didn’t help

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Okay I made a mistake: I modified the configuration of the OCR engine but I forgot to change the OCR engine in my CV Scope. I’m using Microsoft OCR now and it’s working! Thank you!

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