Credentials or Certificate not received

Hi All, I have completed my certification by 23rd Sept it been 10 days yet I haven’t got my certification or credentials for accredible , I reached out to UiPath support still no proper response. Can anyone please let me know what can I do. I checked in certmetrics too it shows certification passed but no certificate to download.

Hi @Felex ,
Can you share your screen?
you can select option send to mail