Could not find the user-interface (UI) element for this action - Random issue

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Hello all,

I have 3 robots that are scheduled to run multiple times per day. Lately the robots seem to be falling in a random manner with the error “Could not find the user-interface (UI) element for this action”. Well, nothing has changed in the UI and whenever I debug, the RPA works perfectly. Moreover, the same RPA fails for example at 2am but then it runs perfectly at 7am without any modification.

Any idea why I’m getting this issue? I can’t find an explanation and I’m driving crazy on this.

Thank you in advance,
Marta

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Just thinkig out loud… Does your robot take screenshots when it fails in such matter? That could help to determine whether there’s an issue with the target application: as the issue appears randomly, maybe the target application might have an issue from time to time? Latency, delays, etc…

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Hello @Irene , thanks for the input!

I actually refreshed the packages and the RPAs went back to normal. Still very strange they worked sometimes.

Thank you

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