Click activity unable to detect button in Screenshot Mode

Help Something Else
1

HI there, I need help regarding this issue I have. I have this bot using Classic Design as it was built previously, and I am just maintaining it. I am trying to use the Screenshot mode in Microsoft Edge and everything is fine until I am in Screenshot mode and when I try to use the Click Activity, the bot is unable to select the Capture Web Area option. I would appreciate all of the help!

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Here is what happens when I use the click activity

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The two options disappear from the screen and I am unable to select them.

2

Hi @karsten_delfino

Did you check your browser extension? verify that it is installed correctly

Regards!

3

HI,

For now, can you try to change UIFramework to AA or UIA with pressing F4 key?

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Regards,

4

Hi yes, I have verified that it is installed correctly since my other automations work.

5

Hi, I have tried changing between the 3 frameworks but the 2 options still do not appear on the screen. Thanks!

6

Hi,

What element do you want to select?

In my environment(Studio23.10.3), it seems to work normally.

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Regards,

7

I see, is it because this bot is built using Classic Design or it is within an attach browser activity? Thanks

My environment is (Studio22.10.3)

8

Hi,

I tried it as standalone but also works inside attach browser.
It may be UiAutomation version matter. Can you try to upgrade UiAutaomtion package to the latest stable (23.10.x)?

Regards,

9

Hi,

I am only an intern at the company so I am unable to do so. Thank you for the help anyway!