Citrix only via OCR techniques

Help
1

I’m evaluating use of UIPath for automating a Citrix desktop app. But i’m unsure I understand the solution. Should I use OCR-like techniques for Citrix? Or should I be able to indicate specific UI elements like local apps?

Situation:
I’ve installed both UIRemoteRuntime on Citrix en the plugin locally. The two seems to communicate because at first I received a message about mismatching versions. Which I resolved resulting this message is gone. But when I try to indicate an element with the UIExplorer the whole citrix app is shown as one image. Besides this, using OCR technique as shown in https://www.uipath.com/developers/video-tutorials/citrix gives me error messages like Click ‘D3DRenderer2’

Message: Error HRESULT E_FAIL has been returned from a call to a COM component.

Exception Type: UiPath.Core.FindElementException.

I’m using version 2019.4.4.

2

@broden

Welcome to the uipath community.

If you want to automate Citrix applications either you have to use Computer Vision activities or Image activities.

3

@lakshman, thank you for the reply, but in the official documentation I linked to nothing is mentioned about using Computer Vision in relation to Citrix. Is the documentation behind reality in your opinion? And why isn’t it working in the official manner?

1 Like
4

Hi, if you want to use computer vision activities
Please install the Uipath.Ai.vision activities package
Then
Use CV screen scope activity
For CV screen scope activity you need a API key which you will find under
Platform.uipath.com
Licenses section