Can't access orchestrator

[Lynn_Song (LynnS)]

All of sudden this morning in my community version I can’t access orchestrator, I have admin right and everything but I keep getting errors getting into orchestrator and UiPath assistant is no longer green. please help.

[mkankatala (Mahesh Kankatala)]

Hi @Lynn_Song

Can you send screenshot of error what you are getting.

[bogdant (Bogdan)]

Same here.

[Sus-Mus (Sus)]

Hey @Lynn_Song
I have the same problem. Keeps saying I’m not logged in and do not have an Orchestrator.

[Lynn_Song (LynnS)]

yes I am getting the same error, the assistant is on and off and when it’s off I can’t open studio processes, is this happening just now to everyone? (my enterprise version is working fine though)

[Lynn_Song (LynnS)]

looks like it was a glitch of something, all just came back

[arivu96 (Arivazhagan A)]

Hi @Lynn_Song,

The “Generic Error - Trace ID” in UiPath Orchestrator usually indicates an internal server issue or a misconfiguration

Permissions issue might be:Ensure the user role has the correct permissions (e.g., access to jobs, queues, assets).

Check Orchestrator Logs & Event Viewer

Check Orchestrator logs in the Event Viewer on the Orchestrator server.

Look for error details in the Orchestrator log files (C:\ProgramData\UiPath\Orchestrator\Logs).

Regards,
Arivu

[Lynn_Song (LynnS)]

Thanks I didn’t change anything in the permissions, it’s just acting weird this morning but now it seems ok even though logging into orchestrator still takes longer than normal.

[bogdant (Bogdan)]

Looks like someone from UiPath noticed the problem

[Lynn_Song (LynnS)]

I’m in Canada though lol