Cannot see the processes in UiPath Assistant for an Unattended robot

[Gokul_Murali]

Hello guys iam getting an error like this

But when i checked only a machine is created for this process.

[lrtetala (Lakshman Reddy)]

Hi @Gokul_Murali

Please check this

Connected to orchestrator, but unable to retrieve the license

Hi @opkushwaha999 Login to Orchestrator, Click on Tenants → Choose your tenant and click on this icon as highlighted [image] The below window appears, [image] Allocated the licenses accordingly. [UiPath Orchestrator New Version (2022) | By Rakesh] [Apollo Design UiPath | The New Orchestrator Design | Connect Your First Robot]

Connected to orchestrator. Unable to retrieve a license in UiPath Assistant

Hello! This status has different causes. An error message including extra information can be found on the tooltip if you hover this exact status that you have provided on the screenshot → access Orchestrator Settings interface in Assistant. Extra error might be: Robot does not exist. There are no available licenses on the server. Use Interactive login. The machine key is linked to another machine! Waiting for the machine to be defined in Orchestrator. The floating robot’s session is already …

Connected to Orchestrator. Unable to retrieve a license (please contact your IT department) -after downloading latest version

Try to use the Sign in button in case you enforced the Interactive sign in. [image]

Regards,

[mkankatala (Mahesh Kankatala)]

Hi @Gokul_Murali

Check the below thread,

Orchestrator error “the machine key is linked to another machine”

Hi abster, The error message clearly states that the Machine Key you are trying to use in the Robot Settings dialog is linked to another machine. The Robot you defined in Orchestrator seems to be linked to the Abster_Laptop machine, not to the WIERNIKANDREOLI machine. So please edit the Robot and update the Machine name, then go to the Machines page, copy the corresponding key for the WIERNIKANDREOLI Machine and use it in the Robot Settings dialog. Regards, Cristi

Hope it helps!!

[Gokul_Murali]

Robot is connected but when i try to publish it process is not showing in the robot

This is the process

Nothing is showing

[Gokul_Murali]

@mkankatala

Can you help me out on this

[nikhil.girish]

hi @Gokul_Murali

if you are not able to publish

check on below steps
Restart your machine and give a try

just check this out

Published Automation Not Showing in Uipath Assistant

Hi @vishal.kp , It’s Solved. Actually, I was Publishing it to “Orchestrator Tenant Process Feed” Instead of “Orchestrator Personal WorkSpace Feed”.(Just a silly mistake that takes me 3Hr to Solve. Ha Ha )

[mkankatala (Mahesh Kankatala)]

@Gokul_Murali Are you published to Orchestrator Tenant Feed or Personal workspace.

If your Published to Tenant those Processes are visible in UiPath Assistant, If you published in Personal workspace it will not visible.

Check where you have published the Process.

Hope you understand!!

[Gokul_Murali]

@mkankatala

Publishing to orch feed only

Showing in orch

But not in robot

[Gokul_Murali]

One more thing

This is a new process and version is showing as “1.0.50” the reason is that

The new process is a modified old process but a seperate process and i created a new env, process and robot for that

Does this cause the issue

[Gokul_Murali]

@mkankatala
@nikhil.girish
@lrtetala

Can you help

[marian.platonov]

In order to see the processes in Assistant for an unattended robot as robot account, check these steps:

Make sure that the machine template is added in a Modern Folder
In the Modern Folder have at least one process added
Have these roles added for your robot account or robot user in Orchestrator UI:

• Allow to be Automation User at the Tenant level
and
• Automation User at the folder level (in the folder(s) where the process is present)

In Orchestrator UI → Tenant → Settings → Robot Security → for Unattended robot authentication select Hybrid and for Attended robot (user) authentication select Interactive Sign-In SSO (Recommended)

Example:

Then go to Tenant → Monitoring → Unattended sessions → find the unattended robot connection in the list → Configure troubleshooting session → provide the desired time for it → go back to Assistant → the processes should be present in the Assistant page

Example:

Note: We strongly recommend to upgrade the robot to a 22.10/23.4/23.10 version and to connect it to Orchestrator via Client ID credentials from a machine template.