My colleague is trying to initially sign-in in UiPath Studio. However it shows an error prompt: “Cannot find a UiPath web service at the given address”
He clicked learn more and was directed to below screenshot:
He followed the instructions given and found that the required information are enabled:
Now he does not know what to do and how to proceed. Appreciate your help. Thank you.
Hi @AlvinCondes,
The Sign-In button should redirect you to the web browser for authentication and logon process so you could log to your tenant. Seems that something might block a browser from opening. Any possibility that some policy of firewall rule can block it on your friend’s computer?
Eventually he can try to click “more options” and perform an community offline activation and try again to sign-in directly from the Studio.
Hi there,
Thank you for the feeds for the issues we are facing. Was this resolved? I don’t have any firewall issues, all my ports are opened but I am facing the same issue. On IIS, it is windows authentication - Enabled.
You assistance would be highly appreciated.
K
(upload://jmhMETK0n4SfoRS2cVUobihO6Ey.png)
Hi,
Is the site reachable for you using a web browser?
Hi,
Yes it is reachable through the browser.
Thanks,
K
Are you an enterprise or community license?
@Pablito I’m having a similar issue as mentioned above using the enterprise license. Any suggestions what I could do? No firewall issues since the URL is reachable in the browser
Hi @Haminoum,
Welcome to the Community!
Please contact with our Technical Support. 
