Can not regconize Advance button in Chrome browser

Help Studio
1

Hi Guys.
Maybe after update chrome browser, robot can’t regconize ‘Advance’ button, Anyone know how to do?

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BR,
Donghai

2

Is UiPath Extension enabled?

3

Yes, only chrome ‘privacy error’ page has this problem, orther website is OK.

4

Hi @donghai
If UiPath is not able to recognize the “Advanced” button in the Chrome browser, it could be due to various reasons. Here are a few suggestions to troubleshoot the issue:

  1. Check UiPath Extension: Ensure that the UiPath extension is properly installed and enabled in the Chrome browser. Sometimes, an outdated or disabled extension can cause recognition issues. You can verify the extension status by navigating to “chrome://extensions/” in the Chrome address bar.
  2. Update UiPath Packages: Make sure you have the latest version of the UiPath packages installed in your UiPath Studio. Outdated packages might not be fully compatible with newer browser versions or may lack support for certain elements.
  3. Use Different Selector: Try using different selectors to identify the “Advanced” button. UiPath relies on selectors to interact with elements on web pages. Check if there are alternative attributes or properties you can use in the selector to uniquely identify the button.
  4. Enable Web Accessibility: In some cases, enabling web accessibility features in Chrome can improve the recognition of elements by UiPath. To enable web accessibility, go to Chrome settings, search for “Accessibility,” and enable relevant options.
  5. Try Other Browsers: If the issue persists, try running the automation in a different browser such as Firefox or Microsoft Edge. Sometimes, the UiPath extension works more effectively in certain browsers.
  6. Use Computer Vision Activities: Consider using UiPath’s Computer Vision activities if traditional web automation techniques fail. Computer Vision provides AI-powered visual recognition capabilities, which can help automate tasks even when elements are not recognized by traditional methods.

If none of the above solutions resolve the issue, it is recommended to reach out to UiPath support or consult the UiPath community forum for further assistance. They may have specific insights or workarounds for the particular version of UiPath and Chrome you are using.

I hope it helps!!

1 Like
5

HI,

It’s probably the following matter. Can you try to upgrade UiAutomation.Activities package to the fixed version?

Regards,

3 Likes
6

Could you share the website which you’re trying to automate?

7

Hi Yoichi
You help me again!
BR,
Donghai

1 Like
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Hi @Sudharshan_Joseph
Thanks for your reply.
I follow Yoichi’s thread, and update the uiautomation to 22.10.7, then the problem is solved.
BR,
Donghai

1 Like
9

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