In a past life working on ITSM software, we used to put buttons into emails we sent. Using HTML and a mailto link we could make the button open a new email that’s formatted correctly and then the user just clicks Send. This allowed control over the email so it could be retrieved by the ITSM system and processed. For example the subject could automatically contain the request number and either Approved or Rejected. Information could even be formatted into the body for parsing on the other end.
I have an automation I’ll be working on soon where this type of functionality will be needed.
Obviously I’m considering doing it the same old way with a HTML button and mailto link, but was wondering if anyone has any (ahem, more modern) suggestions. Or something specific to UiPath that does this.
lrtetala
Anil_G
ashokkarale
SorenB
jast1631
kian.ng
mateuszmacheta
adext
Pierre_MOLs
alex87