Procure to Pay- Invoice Processing
Use Case Description
The finance department of the customer receives large number of rental invoices every quarter in 1000+ different formats, physically or as an attachment in email (scanned PDF, normal PDF & images). Invoices needed to be manually scanned resulting in delays and long processing time. Also, they faced issues while reconciling with their backend finance systems. This manual process resulted in delays due to long service cycle besides being very resource intensive. Avg. 35 days processing time/invoice.
Solution: We have designed and deployed a Hyperautomation solution covering AI, OCR, RPA technologies and Event-driven Automation and Human-in-Loop concepts UiPath Document-Understanding, UiPath OCR.
• Flexible & Scalable solution to process multiple unstructured document types.
• Integrated with the Oracle ERP application for auto payment.
• AI/ML models.
• Event-driven automation.
• Business value delivered or Customer business metrics improved - (if status is implemented)
Benefits: As a result of the solution implemented by us, following benefits have been realized.
~90% faster turnaround time for invoice processing
~Zero Human errors in reconciliation due to automation
~Avg. 3 days processing time/invoice
~This solution improved customer satisfaction.
~The on-premise instance (AI Center & Orchestrator- Air gapped solution using Automation suite) of UI path is a first of its kind of deployment.
AS-IS WORKFLOW, TO-BE WORKFLOW
Other information about the use case
Industry categories for this use case: BFSI, Customer Service, Finance, Healthcare Pharma, Banking, Insurance, Public Sector
Skill level required: Advanced
UiPath Products that were used: UiPath Studio, UiPath AI Center, UiPath Assistant, UiPath Document Understanding, UiPath Orchestrator
Other applications that were used: eBS
Other resources: -
What is the top ROI driver for this use case?: Accelerate growth and operational efficiency