AI Challenge + Bill of Lading Automation
Use Case Description
Key Highlights:
A. Data Extraction BOT β Machine Learning (UiPath Document Understanding)
B. Workflow Tool β Human in the loop (Action Centre)
C. Data Entry BOT β OTC App (Unattended Robot)
D. Dashboard β Web App (UiPath Apps)
Problem Statement:
A Bill of Lading is a crucial document for stakeholders in logistics and transportation business. This is a must-have, legally binding document that carrier and driver should possess to move a freight shipment.
Crucial metadata related to delivering goods - including the shipper, ship date, quantity to consignee, due date, and destination - are listed on the Bill of Lading. With all these vital information, the document cannot bear any mistakes.
Any misleading information could cause a loss of time, money and brand image due to customer experience.
Solution:
Automation with focus on Artificial Intelligence & Machine Learning dive into assistance. Hence saving the time, quality and money from manual extraction of data from Bill of Lading documents.
Intelligent BOT navigates multiple systems across different platforms/formats and logically accumulates the required information for processing.
Robot Steps:
-
UiPath Robot reads the email that receives the Bill of Lading document β structured & semi-structured
-
UiPath Robot downloads the Bill of Lading document from email β validate the email attachment
-
UiPath AI/ML BOT classifies Bill of Lading document into different groups depending on the format β train document classification
-
UiPath AI/ML BOT extracts Bill of Lading details from the document β train data extraction using Machine Learning Extractor
-
UiPath Robot validates the mandatory details & send email notification to vendor for missing information
-
UiPath Robot validates the shipment details against the master data & create a shipment report
-
UiPath Robot activates the workflow tool by sending the Bill of Lading details for approval if document date belongs to current month (October 2022) β decision making by the BOT (business rule)
-
SME use the workflow tool created using UiPath Action Centre to approve/reject Bill of Lading details β human in the loop
-
UiPath Robot enters the Bill of Lading details in OTC App (ERP) for the records approved by SME β data entry
-
UiPath Robot displays the summary of approved/rejected Bill of Lading in a Dashboard App created using UiPath Apps
AS-IS WORKFLOW, TO-BE WORKFLOW
Other information about the use case
Industry categories for this use case: Customer Service, Finance, Information Technology and Services, Logistic, Operations
Skill level required: Intermediate
UiPath Products that were used: UiPath Studio, UiPath Action Center, UiPath AI Center, UiPath Apps, UiPath Assistant, UiPath Document Understanding, UiPath Orchestrator
Other applications that were used: ERP, MS Outlook, MS Excel, PDF
Other resources: -
What is the top ROI driver for this use case?: Accelerate growth and operational efficiency