Acrobat Reader has stopped working

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1

Hello,

whenever I try to get text with OCR in a PDF file, Adobe Acrobat Reader crashes and stops working. Therefore, I am not able to read all the necessary text I need from the PDF. Does anyone know how to fix this and prevent Adobe from crashing?

Thanks in advance and kind regards
Tobias

2

Buddy are you able to open that file manually with pdf reader
Check that once buddy, if it works properly no worries buddy, I would like to know how you are trying to get the text pdf…that could help us solving this problem

Cheers

3

Hey,

yes, I can open the file manually.

First, I have the activity “Start process” to open the PDF file. Then I use “screen scraping” (includes attached window and a do-sequence with get visible text)

Thanks
Tobias

4

Buddy may i know what inputs you gave to start process for opening pdf

Cheers

5

Input is the adress of the file (“C:\Users\User\pdffile.pdf”)

6

Start process needs the executable path of adobe, and as an argument, the file path.

You can also try Read Pdf with OCR activity.

7

I entered the file path to the adobe.exe file in “FileName” and in arguments I input the file path for the PDF file to be opened. But it is still crashing :confused: To make it clear, it opens the correct file, but immediately crashes then.

8

It also crashes when trying to open another pdf file? Or only that particular one?
And could you also tell what version of adobe are you using?
Thanks.

9

I think I will use read PDF text activity now. That one works just fine.

Thanks though.

Regards
Tobias

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10

Good luck :smiley:

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