Account disabled and installing 2018.3.3

I’m trying to install 2018.3.3 but it’s erroring on the uninstall of the old version. I’ve tried raising a support ticket but my email is being bounced as disabled.

Can I just delete all the files in my website folder
Chris Surreycc

Did you solve your issue?

Eventually but it was done through a clean install and disable the old version. Email account still disabled at uipath though