Accidentally deleted license key when transfering to a new computer

Hi, I switched laptops recently and deactivated my license on the old one before getting my license key. Orchestrator shows that I still have an active license but doesn’t show the full license key. I can’t activate Studio on the new laptop without the license key but I don’t know where to find it. Any ideas?

you can simply free up the license from that machine. Just remove all the processes linked to that particular studio instance and then delete that studio user account, this will free up the license and then you can create the instance for you new machine.


Can you share what’s error you are getting?


Thanks for the help guys. I had accidentally reduced the license allocations in my Orchestrator so once I fixed that, I was able to get my license key. Thanks again!

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