19.10.0-beta0452 Studio cannot be started

Iā€™m a developer using Community edition.
To experience Studio X, which was explained in Forward III Japan, I changed the Update Channel to preview and restarted Studio.
And as a result, I had a wonderful experience. That is yesterday.

Today again, the dialog
(The installed versions of Studio and Robot do not match. Please restart your machine and try again.) appeared when trying to launch Version (app-19.10.0-beta0452) with StudioX included.

It will not be resolved no matter how many times it is restarted. The stable version (app-19.9.2) can be started normally.
Could you tell me how to solve it?

The following is a part of the log. contains Japanese

==============================================
09:06:18.3651 => [ERROR] [UiPath.Studio.exe] [1] System.TimeoutException: GetRobotVersion timed out. ā€”> System.Exception: UiPath ćƒ¦ćƒ¼ć‚¶ćƒ¼ ćƒ¢ćƒ¼ćƒ‰ Robot ć‚µćƒ¼ćƒ“ć‚¹ć‚’é–‹å§‹ć§ćć¾ć›ć‚“ć§ć—ćŸć€‚ ā€”> System.Threading.Tasks.TaskCanceledException: ć‚æć‚¹ć‚ÆćŒå–ć‚Šę¶ˆć•ć‚Œć¾ć—ćŸć€‚
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
å “ę‰€ Nito.AsyncEx.Interop.WaitHandleAsyncFactory.d__4.MoveNext()
ā€” ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š ā€”
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
å “ę‰€ UiPath.Service.Api.RobotProxy.d__24.MoveNext()
ā€” 内éƒØä¾‹å¤–ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š ā€”
å “ę‰€ UiPath.Service.Api.RobotProxy.d__24.MoveNext()
ā€” ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š ā€”
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
å “ę‰€ UiPath.Service.Api.RobotProxy.d__22.MoveNext()
ā€” ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š ā€”
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
å “ę‰€ UiPath.Ipc.ServiceClient1.<EnsureConnection>d__20.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.<<InvokeAsync>b__3>d.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.IOHelpers.<WithResult>d__6.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.IOHelpers.<WithTimeout>d__111.MoveNext()
ā€” 内éƒØä¾‹å¤–ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š ā€”
å “ę‰€ UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.b__4(Exception ex)
å “ę‰€ UiPath.Ipc.IOHelpers.d__111.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.<<InvokeAsync>b__2>d.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.ServiceClient1.d__171.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Studio.Shell.App.RobotVersionChecker.<Check>d__3.MoveNext() 09:07:58.8936 => [ERROR] [UiPath.Studio.exe] [1] System.TimeoutException: GetRobotVersion timed out. ---> System.OperationCanceledException: ę“ä½œćÆå–ć‚Šę¶ˆć•ć‚Œć¾ć—ćŸć€‚ å “ę‰€ System.Threading.CancellationToken.ThrowOperationCanceledException() å “ę‰€ System.IO.Pipes.NamedPipeClientStream.ConnectInternal(Int32 timeout, CancellationToken cancellationToken, Int32 startTime) å “ę‰€ System.IO.Pipes.NamedPipeClientStream.<>c__DisplayClass21_0.<ConnectAsync>b__0() å “ę‰€ System.Threading.Tasks.Task.InnerInvoke() å “ę‰€ System.Threading.Tasks.Task.Execute() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.NamedPipe.NamedPipeClient1.d__5.MoveNext()
ā€” ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š ā€”
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
å “ę‰€ UiPath.Ipc.ServiceClient1.<EnsureConnection>d__20.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.<<InvokeAsync>b__3>d.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.IOHelpers.<WithResult>d__6.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.IOHelpers.<WithTimeout>d__111.MoveNext()
ā€” 内éƒØä¾‹å¤–ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š ā€”
å “ę‰€ UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.b__4(Exception ex)
å “ę‰€ UiPath.Ipc.IOHelpers.d__111.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.ServiceClient1.<>c__DisplayClass17_01.<<InvokeAsync>b__2>d.MoveNext() --- ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š --- å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) å “ę‰€ UiPath.Ipc.ServiceClient1.d__17`1.MoveNext()
ā€” ē›“å‰ć«ä¾‹å¤–ćŒć‚¹ćƒ­ćƒ¼ć•ć‚ŒćŸå “ę‰€ć‹ć‚‰ć®ć‚¹ć‚æ惃ć‚Æ ćƒˆćƒ¬ćƒ¼ć‚¹ć®ēµ‚ć‚ć‚Š ā€”
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
å “ę‰€ System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
å “ę‰€ UiPath.Studio.Shell.App.RobotVersionChecker.d__3.MoveNext()

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Hi,

Can you try to kill UiPath.Service.User.Host.exe from Task Manager or reboot your OS?

Regards,

3 Likes

This problem solived now !
Thank you for your reply.

regards

1 Like

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