Word document error - Object reference not set an instance of an object

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1

Hi, i have a scenario where Bot has to fill the details in Word document, i have used Set Bookmark content activity to fill the details. During UAT bot was filling all the fields, but now Bot is filling all the fields except one field after moving the project to live & running in unattended mode, am getting the below error.

Set Bookmark Content : Cigna → Submission Number Of Visits: Object reference not set to an instance of an object.

Kindly need your inputs on this issue…

2

Hi @Somanath_Somu

You can put a breakpoint in that and check in the Local or watch Panel see where this issue

Hope this helps

3

Hi @sanjay3 ,

I know where the issue is, Bot is not filling one field in 30 fields for all accounts… Getting the above error everytime

4

Hi @Somanath_Somu ,

Would suggest you to check / compare the documents that was used in UAT and Prod and check if the same happens in UAT if the Prod documents/data are used.

If it is the same error then there is a problem or difference in the documents/data being used.