Want to get the sender information of an email

Help
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1

Hi Guys,
I want to get the sender info of an email, use " email.from.tostring"
Most of time, it worked.
But a person’s email address was never obtained, the error msg is “Object reference not set to an instance of an object.”
Hope someone can help me solve this problem, thanks in advance

2

Hi!

What activity are you using to collect the e-mail information?

This error happens when the object (The e-mail in this case) actually is null, which means when you collected the e-mail, it doesn’t get anything or you are not using a Mail activity.

You can refer to this link for better understanding: Object Reference Not Set to an Instance of an Object: How To Solve It

Hope it helps,
Best Regards

3

Hi Marcelo，

Thanks for your reply~

Finally, I found that “email.from.tostring” in my desktop is OK, when I run it on Virtual client, it failed….

email.logo.png

button_forum.png

button_community.png

button_academy.png

robot.png

4

This means that the e-mail is not correctly configured on the virtual client as it is in the desktop, which results in UiPath not being able to collect it.

5

It’s strange, I can get other people’s email address, except for that one.

email.logo.png

image002.jpg

button_forum.png

button_community.png

button_academy.png

robot.png

6

This e-mail address is in the same domain (@domain.com) as the others that are sucessful? If not, maybe is some kind of conflict with the server.

If yes, maybe try to get all e-mails and loop each one to find what you need: