Hi,
I can see 2 error logs from the screenshot.
- Add Queue Item Failed -
For this issue please check out the below thread which has same problem with solution:
Add Queue Item: InHouse_Process4 does not exist. Error code: 1002 - #9 by lakshman - Could not find target element because IE is running in Enhanced Protected Mode:
Please follow below steps to disable IE from Enhanced Protected Mode :
→ Close all instances of Internet Explorer.
→ Click Start > Settings > Control Panel and open Add or Remove Programs.
→ In the Add or Remove Programs window, click Add/Remove Windows Components.
->In the Windows Components Wizard dialog that is displayed, in the Components panel, select the Internet Explorer Enhanced Security Configuration entry and click Details-
→ In the Internet Explorer Enhanced Security Configuration dialog that is displayed, clear the check boxes for the listed user groups and click OK.
→ In the Windows Components Wizard dialog, click Next and then click Finish.
If you do not have access to disable IE from Enhanced Protected Mode, Please check below thread to make the changes in the Settings to work with IE in Enhanced Mode:
Regards,
Rajeswari