Unknown click reason error

[Luis_Fernando]

Hello Forum, Today i’m working on a automation that’s is basically compound of 3 loops.
And what happens is that on a click activity thats clicks the “Agente” dropdown list suddenly it throws an error. The tricky part is that happens in differrent numbers of loops. What I mean is that it an happen is the second loop, as it can happen until the 22 loop, for example.

Let me know what you think I’m missing. Thank you very much.

[muhammedyuzuak]

Hi @Luis_Fernando,

I’m pretty sure it’s a problem with page loading You can add a delay before you can test it. If the problem is caused by this, this wait can be made dynamic.

Also the answer to this problem may not be simple. My suggestion for solution is to try it once by running this application in incognito mode.

UIElement is no longer valid

Below will be partially a speculation: From my experience UiElement is no longer valid shows due to some caching issues - it seems like once an element is located it’s cached somewhere, but if the page changes in the meanwhile, it might make the reference invalid. At least that’s what I’m experiencing in one of the applications (a table is being redrawn under some circumstances while robot was operating on it). But, I was actually storing the UiElement in a variable, while you don’t seem to - …

UIElement is no longer valid

I am trying to create a relative simple routine that takes a list support tickets, opens our intranet and using an input box finds the ticket by number and changes the status of the ticket. The routine opens the intranet site on the tickets list page enters the first ticket and changes the status which goes back to the ticket list, it is at this point I get the error UIElement is no longer valid when it needs to enter the next ticket number. I have checked the selectors and there is nothing pa…

Regards,
MY

[Rahul_Unnikrishnan]

Hello @Luis_Fernando

Try to debug the workflow in a slow mode. Then check whether the issue is happening or not. If its working fine in debug slow mode, then better to use element exists or check app state activity before to the click activity.

As per the error, the UiElement is not loaded and its trying to click and causing this error.

[Mauro_Robertino_Frezzi]

Hi Friend

I would like to see the Selector to help better.
But I suggest you to check:

1. If the Page charges as you want. You can add many differents options at the beginning of the Loop, for ensure that the Process starts when the Page is already loaded.
2. Check if the Selector “Agente” does not contains any attribute related to the Dropdown Value. It is to common that the activity fails from the second loop when the selector change some attributes because of the first execution.