Unexpected error in digitize document

[parvathi_ayanala (P@89)]

Hi all,
I have an error in digitize document activity

According to the old threads
Followed the intelligent ocr version 5.0

Also tried to install all latest versions .
used different ocr(UiPath document ocr, Omnipage OCr, UiPath Screen OCR).
Couldnt understand why im getting this error .

[Praveen_Mudhiraj]

H! @parvathi_ayanala

Can you explain what is the error exact!

Cheers!

[parvathi_ayanala (P@89)]

@Praveen_Mudhiraj

This is the error

[Praveen_Mudhiraj]

Can you try once…!

• Update the UiPath.IntelligentOCR.Activities if it
  having higher version please reduce to 4.13.2
• Change the OCR to UiPath Document OCR
• Refresh the robot connection

Also, are you providing any scale value to the OCR. if yes, then please set it to the default value

Cheers @parvathi_ayanala

[parvathi_ayanala (P@89)]

@Praveen_Mudhiraj . Thank you . the error has gone.

[Praveen_Mudhiraj]

Welcome

Cheers @parvathi_ayanala