Unable To Use UiPath Hotkeys When Trying To Indicate Elements

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Why are the hotkeys not working when capturing an element (Esc, F2, F4., etc.)?

Issue Description

Unable to use the hotkeys available within Studio (F2, F3, F4, Esc) while trying to capture elements.

Resolution

  1. Validate if the issue is specific to certain shortcut keys (like F2, Esc, etc.) while using UiPath Studio or to a machine keyboard driver problem.
  2. In some cases, security software (anti-virus) installed on the machine blocks the functioning of 3rd party applications, in this case UiPath components.

If Stormshield antivirus is installed, it might be blocking the hotkeys. In this case, it is recommended to set the UiPath processes to an exclusion list, with the help of the local IT team. Read more on Stormshield Network Firewall.