Why the hotkeys are not working when capturing an element (Esc, F2, F4...etc)?
Issue Description: Unable to use the hotkeys available within Studio (F2, F3, F4, ESC) while trying to capture elements.
Troubleshooting Steps / Solution:
- Validate if the issue is specific to certain shortcut keys (like F2, Esc, etc..,) while using UiPath Studio or a machine keyboard's driver problem.
- In some cases, defending software like anti-virus installed in the machine blocks 3rd party application (in this case UiPath components) functioning.
Root Cause: The Stormshield antivirus is blocking the hotkeys.
Resolution: It is recommended to include the UiPath processes into an exclusion list with the help of the local IT team.
Read more on Stormshield Network Firewall .