Unable to open Automation Ops on enterprise orchestrator

Help Automation Ops
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1

Hi,
I’m using UiPath Orchestrator with an enterprise license. When I try to open Automation Ops, it doesn’t load.

  • Orchestrator version: 2024.10.0-s168.8384
  • License type: Enterprise
  • Browser: Chrome, Edge
  • Steps tried: cleared cache, tried incognito

Any help would be appreciated. Thanks!
please reach me out - maheshmhaske1823@gmail.com

2
  1. Verify Service Activation
  • Go to Admin > Tenants > [Your Tenant] > Manage Services.
  • Ensure Automation Ops is listed and enabled.
  • If not, click Add Services and enable Automation Ops.
  1. Check User Roles and Permissions
  • Navigate to Admin > Users and Groups.
  • Ensure your user account has a role that includes Automation Ops permissions.
  • If needed, assign or create a custom role with the required access.
3

Hello @mahesh.mhaske welcome to UiPath community!!

check the below steps

1. Check Automation Ops Installation

  • Automation Ops is a separate component in the UiPath Automation Suite.
  • It must be deployed during the suite installation or explicitly enabled later.

:magnifying_glass_tilted_left: Action:
Ask your infrastructure/admin team to confirm if Automation Ops is:

  • Installed
  • Enabled
  • Running as a service

:white_check_mark: 2. Access Permissions

  • Your user role might not have access to Automation Ops.

:magnifying_glass_tilted_left: Action:
In Orchestrator:

  • Go to Admin > Roles
  • Check if your user/role has Automation Ops permissions
  • Look for roles like AutomationOps Administrator or similar
4

@mahesh.mhaske , has this been solved by now?