Orchestrator is loading and not opening

[sushmitha.e]

Hello Team,

I am not able to open my orchestrator since one hour shows loading like below,

Can I pls do know how to resolve it.

Thanks.

[athira.somasekharan]

Hello,

Please try to open in another browser/incognito mode.

Thanks!
Athira

[shreyash_shirbhate]

Clear the cache and history then try again. @sushmitha.e

[sushmitha.e]

Tried in another browser and incognito mode too, getting the same.

[shreyash_shirbhate]

Hey @sushmitha.e

What is the exact error you are getting? Can you please paste the screenshot here?

Can you please contact the support team?

Contact Technical Support

[sushmitha.e]

Hello @shreyash_shirbhate ,

My orchestrator is not opening and getting this error,

[manjula_rajendran]

Hi @sushmitha.e ,

Remove the complete url and just type cloud.uipath.com

[Palaniyappan (Forum Leader)]

Hi

I just check like any maintenance happening or not

It’s working now and I m able to login to my cloud environment

Pls restart your machine and give a try again

Cheers @sushmitha.e

[sushmitha.e]

Ok, thanks @Palaniyappan

[sushmitha.e]

Hello @Palaniyappan , restarted the system and still the same, Orchestrator is not open.

[sushmitha.e]

Can I pls know how can we get the License code ,

[indra]

@sushmitha.e If you are using enterprise version than 16 digits License code will be issued so check with your team to get this code otherwise you cant contact uipath support team.

[sushmitha.e]

Hello @indra , I am using community edition.

[indra]

@sushmitha.e If you are using community edition than you cannot get support from uipath team

[sushmitha.e]

Ok, thanks. And can you pls provide any solution for not opening the orchestrator

[indra]

@sushmitha.e Once check with your admin team whether you have access or not to open orchestrator url.

[sushmitha.e]

Ok…sure @indra

[yusra.mahmood]

Thanks This Solution Worked!