Unable to install UiPath Studio :(

[User306]

Hi everyone,

I’m trying to learn more about automation so I decided to take a few classes about UiPath. Unfortunately, I’m unable to install the UiPathStudioCommunity software. Every time I download UiPath Studio it downloads from the website. Then, after it finishes installing I go to downloads where the installer is located, and click it. It begins to install and shows that it is installing. Then, it just stops and this message appears.

I have tried looking deleting it and reinstalling it but nothing I have done has worked. I looked online, through the forum, and checked youtube for an answer but it seems like my issue is unique and I haven’t seen anyone with the same issue and error popping up on their screen. If someone could help me fix this issue that would be a great help. Thank you.

[postwick (Paul Ostwick)]

Are you running it with an administrator account? Did you try what it says and disable antivirus?

[User306]

Yes, I’m running with an Administrator account and I disabled antivirus. Then, I tried to install it again and the same message appears.

[postwick (Paul Ostwick)]

Well something is blocking access to that file. Maybe try moving the install file to C:\Temp and run it from there. Are you right-clicking it and selecting “run as administrator?”

[User306]

@postwick

C:\Temp

I tried what you said and moved it to a different file location and installing it but the same thing keeps appearing on screen. Also yes, I have been selecting Install as Administrator.

[postwick (Paul Ostwick)]

That’s weird. Must be something blocking it. Talk to your system admins.

[Robert_Lansbergen (RJL)]

Hi @User306,

If its blocking on your home pc where you are administrator, try the following.

Type “sysdm.cpl” in run:

Then click Advanced → Environment Variables

Try to change the Temp-folder to some folder where you have access to, like an own created folder, for example C:\Temp

Try installation again and check if all temp files now install in C:\Temp.
Dont forget to change it back

Kind regards,
Robert

[User306]

Thank you for helping me. I did what you said and it kind of worked but also didn’t work. I changed the temp folder and it installed a bunch of files in the folder I selected but the software didn’t pop up on the screen. Then, the same message appeared as well.

It installed all those files and it looks like it’s just data for the software to run but it’s still not working.

[Robert_Lansbergen (RJL)]

Could you try the installation without the chrome extension, so it will install?


Click advanced settings

Click Extensions and deselect Chrome extension

Your machine has some problems with the Chrome native messaging executable, which is needed to interact with Chrome, you can install the extension later on when UiPath is installed from within studio.

[Robert_Lansbergen (RJL)]

Also check this link:
Extension for Chrome (uipath.com)

It might be group policies which dont allow the plugin to get installed and running.

Kind regards,
Robert

[User306]

It installed something but I can’t follow the instructions you’re showing me because the UiPath setup doesn’t even appear.

When I click UiPathStudioCommunity installer in my files. It shows that it’s preparing to install. Then, it stops and shows the same error message. Nothing loads up after that. Not even UiPath Setup.

[User306]

After trying “sysdm.cpl” it installed those files above UiPathStudioCommunity but that’s it. Nothing appeared on the screen.

[Robert_Lansbergen (RJL)]

OK, could you try with command line parameter?

Command Line Parameters (uipath.com)

For example: UiPathStudioCommunity.msi ADDLOCAL=DesktopFeature,Studio,Robot

[User306]

I tried to do it through the command prompt but it keeps showing this message even though that is the correct name.

[Robert_Lansbergen (RJL)]

Try msiexec /i < path to your msi >\UiPathStudioCommunity.msi ADDLOCAL=DesktopFeature,studio

[User306]

I did what you told me to do and this windows Installer window appeared. Was that supposed to happen?

[Robert_Lansbergen (RJL)]

Try with double quotes before c:\ and after .msi

[User306]

I tried that and this happened.

[Robert_Lansbergen (RJL)]

Hi @User306

I also tried the commandline, for some reason it wont install from the commandline, while the enterprise version does install from the commandline.

Is it your private machine where you are trying to install UiPath Studio?
If its not, I refer to my previous post:

@Robert_Lansbergen

Also check this link:
Extension for Chrome (uipath.com)

It might be group policies which dont allow the plugin to get installed and running.

Kind regards,
Robert

Please contact your system admins.

Thanks,
Robert

[User306]

Yes, it was my private machine. Something was on there that was blocking it from installing. I got a new machine and now it is finally installed. Thanks for all the help. I can finally use UiPath.