Unable to Extract text from Word using Get Full text activity

Help Activities
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1

Hi, We recently upgraded office to m365 and after that the Get Full text activities are failing. But when I open the selector it is validating and showing the text but when the bot is running it is failing with Selector issue.
Here is Word is a template opened from a web application.
Kindly help me with this issue.

Thanks,
Sai C

2

@KishoreC,

Try adding some delay before you use Get Full text. It’s possible that there could be some delay in loading word file fully.

Thanks,
Ashok :slight_smile:

3

@KishoreC

Use the “Repair” option in UiPath to update selectors. Sometimes M365 applications introduce subtle changes that require the selectors to be re-evaluated.

Use the “Element Exists” activity before attempting to get the text to ensure the element is present also once try with Get Text Activity Instead of Get Full Text.

4

@KishoreC

Before using get full text activity try using Element Exists activity to verify that the target element (e.g. specific section) exists within the Word document and then extract the data.

HAPPY AUTOMATION!!

5

You are trying to do UI automation to read a Word document, and that’s not the correct way to do it. Use the UiPath.Word.Activities package activities.

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6

Thanks Ashok. The word is fully loaded and bot entered few details in the word and after that it is failing. When I try to get the same data using the same selectors in a sample workflow it is working fine but in the existing code it is failing.

7

Thanks Vinitha. I will try to use Element exists. Get text is extracting empty data only Get Full Text extracting the data in this case.

8

Thanks Postwick. Yes I have to use UiAutomation here as I am using old version of Studio and the Word document is not a local file, It is opened from other application.