Unable to activate expired Studio License

studio
licenses

#1

Hi UiPath Team
Can you please help me with an activation issue?
My Studio license expires today and if I try to reactivate it, but with some problems. This window pops up
Unsupported

I’ve already delete the directory %programdata%\Uipath\License and retryed the activation but nothig was changed.
Here the get-info output:
C:\Program Files (x86)\UiPath\Studio\UiPath>regutil get-info
License code: 386700017209057203
License status: 3
Device id: cHUSlD7LKDrIAR1NvUiY
License expire date: 03/07/2019 08:00:00
Maintenance expire date: 03/07/2018 08:00:00
Subscription expire date: 03/07/2019 08:00:00
Attended: 0
Unattended: 0
Free: 0
Dev: 0

I want to mention that there are 4 PC’s in the same situation, with the same license code.
Can you please tell me how can I resolve this?
Thanks


#2

Hey @Mugur

Raise a ticket on support helpdesk.

Regards…!!
Aksh


#3

Thanks Aksh!
Regards