Uipath Orchestrator Error-User login failed. (#216)

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1

Team,

Please suggest

User login failed. (#216)

uipath_orchestrator error
uipath_orchestrator error707×469 6.86 KB

2

Me too. What is it?

3

1.Clear the browse cache
2.Enter correct orchestrator url & login credentials

it worked!

4

Hi Kshenam,
Thanks for the post, unfortunately it did not work.
I also have the same issue.

I am using Version 21.3.25-release.5 Orchestrator.

When I m trying to see the Actions in the Orchestrator dashboard, it throughs this error

Request anyone to let me know how to see the “Actions” with out this error.

Thanks

uipath error 216
uipath error 2161920×1080 112 KB

5

hlo everone, i am also facing the same problem .How I can ressolve it.

6

I am having the same issue it is a new account. I am doing training with 20+ people on how to use Automation Hub in a few hours. I hope to have this fixed before the training. If I do I will post the solution.

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Here is what I was told the problem was. This is a new account. We had two users myself and my boss which had setup trial accounts. When they assigned the paid account they the trial accounts need to be merged to the paid account. The reason I am getting the error is my boss who is the admin on the account need to add me to the account. Find out who is the admin and have them add you to the cloud account or if they are unavailable like my situation have the help desk add you to the account. If you end up with multiple accounts such like we did you can because of multiple trials merge you accounts.
https://docs.uipath.com/automation-hub/docs/enabling-the-service → steps to enable the service

Post enabling the service, we have an option to create a fresh new Automation Hub instance or to migrate one or both of the existing instances

Steps to migrate to existing Automation Hub onto an Automation Cloud tenant: https://docs.uipath.com/automation-hub/docs/provisioning-from-automation-hub

Steps to create a new Automation Hub instance are similar to the ones for the migration, we need to select “Create new Automation Hub” instead of “Migrate existing”.

Please note that the migration must be performed by a user who is both Org Admin in Automation Cloud and the account owner of the Automation Hub instances.

8

I am also facing the same Issue? Have you got any solution to resolve this issue?

Thanks,
Rajender Maloth

9

Did you have any luck figuring this out? I have been facing this issue the last 2 days with no luck on fixing it.

10

I was facing same issue. For me worked this solution:
1. logout form Orchestrator in browser
2. clear cache in browser
3. logout from UiPath Assistant app
4. login back into UiPath Assistant app

Now it’s working
tmp2|436x88

11

Logout From the old orchestrator user and login with with new user.
No Data loss if you dont clear your PC

12

We had similar issue .Recreated the user and worked .

13

We had similar issue . h do i do.

login
login1920×903 33.9 KB

14

hello,
check if the User is not deactivated.