first of all, what is the OS version exactly where you can`t install? Is it up to date with all windows updates?
second, if you still have issues, follow these steps and send us the log created, after.
Create a log
The most used logging command is /LV. This command will create a verbose log which offers a lot of information about the installation. Here are the steps for creating a log:
find out the path of the MSI file, for example C:\uipath kits\UiPathPlatform.msi
decide the path of the log, for example C:\log\example.log
open cmd.exe (you can use any command shell) - as administrator if the user signed in is not one.
use the msiexec command line to launch the MSI with logging parameters
For creating an installation log, you can use a command line which looks like this:
msiexec /i “C:\uipath kits\UiPathPlatform.msi” /LV “C:\log\example.log”