Any idea on how to reach telephone support? Seems like for such an expensive software, there is very lacking phone support. I’ve been having license activation problems since last week. Emailed our contact (Razvan) and he’s out of the office. So we’re basically stuck.
The NY office doesn’t even take a voicemail anymore - mailbox is full. Overall the support is very poor for how much we spend. The funny thing is the circular linking from their Contact Us page to the Resource page to Customer Support and back to Contact Us.
Our issue is that we bought 280 licenses, and have 272 in use, but UIPath is telling us we cannot activate more licenses. Do we need to deactivate licenses from old machines or when we do an upgrade of the software or OS? If so, how do we deactivate?