System Exception encountered:Condition is not valid when new [SenderEmailAddress] introduced

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1

Hi all,

I am filtering emails through a ‘Get Outlook Mail Message’ and hit a System Exception encountered:Condition is not valid when I am introducing a new [SenderEmailAddress] into the asset filter. This has previously worked with a number of [SenderEmailAddress]'s but this week throws an error. Is this an Outlook issue?

There are also addresses with ‘=’ in them (these previously work without new senders introduced.)

Any help appreciated.

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@lucy.oconnor,

Please share what’s working and what’s not so we can analyze both the filters and could suggest something.

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Hi @lucy.oconnor
Welcome to the community!

4

Hi @lucy.oconnor

might be the case of some unexpected character in the new sender email addresses.

Also, as you said, some email address have = in there, so most likely that is causing the trigger of a condition check, hence the error.

please check below:

  1. when you try removing the addresses with = in it, does it work for rest all addresses?

generally, = sign is considered an invalid character in an email address. can you share any example address where it worked.

Regards
Sonali

5

@lucy.oconnor

Welcome to the community

  1. To check if = is creating issue try to use a email with = and without that confirms the issue
  2. generally to escape special characters we use doubling then like == or use = . You can try these if = is the issue

cheers