My questions are (onprem-Orchestrator):
- Why I cannot sign in with the Service URL when working with VPN (Red circle “Robot error” in UiPath Studio) but when I am connected in the office using the company network UiPath Studio is connected successully (Green Circle “Connected” UiPath Studio)?
When I try to sign in with the assistant oin Preferences/Orchestrator Setings I have this error in spanish when I am using VPN:
Se produjo un error durante el intento de conexión ya que la parte conectada no respondió adecuadamente tras un periodo de tiempo, o bien se produjo un error en la conexión establecida ya que el host conectado no ha podido responder.
Translation with google:
An error occurred during the connection attempt because the connected party failed to respond properly after a period of time, or the established connection failed because the connected host was unable to respond.
- Do you know how can I solve this problem please? A couruois thing happend when I am in VPN and is that I can go to chrome broser go to the orchestrator URL of my company and the page is displayed after some attemps correctly. This is confusing for me because I am have access to orchestrator webpage with VPN.
Have good day!