Send outlook mail message problem

Help Studio
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1

hello, I am trying forward mailmassage with aditional body, using send outlook mail message, but new mail message doesn’t apear in draft.

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2

@tomaz

Are you checking in any shared folder?

If not for testing can you check by removing is draft if the mail is being sent

Cheers

3

I have try, but doesn’t add my body.

4

Hi @tomaz

Instead of forward can you try sending as new email itself by adding the required subject and body

cheers

5

can you please show me how to to that, I want so forward Attachments, Subject old body and new body.

6

Hi @tomaz

Are you not using this activity?

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Needs to be used inside outlook scope

If you need more can help

cheers

7

No, I am using send outlook mail message activity, because I need save as draft activity

8

@tomaz

You have the option in this as well

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cheers

9

Can it be done, without using outlook scope?

10

@tomaz

This activity needs scope

If you dont want to use it

then

  1. Get the email required(Make sure you check isbodyHTML)
  2. Mail.Subject and Mail.Body will give the body and subject
  3. Use them in send outlook message

cheers

11

I have try this but activity is sending only old body. I am wondering if this got anything to do with this
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(Model an If-Then-else-if-else condition.

12

@tomaz

If you send only the new html is then is it sending with correct body?

Where are you getting that?

Is it like your html is wrong?

Can you try writing both together to a text file and open as .html file to check if the format is proper

Cheers

13

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HTML.txt (2.4 KB)
Can you please check if I’am doing this correctley?

14

@tomaz

This html is correct but when you append this with already existing mail body…that is what you have to check

cheers

15

Sorry I don’t quite understand, what I have to do?

16

@tomaz

For forwarding the mail…you are getting the body from an email right…say the body is mail.body…then you are actually appending the html you created with mail.Body and then passing it to the send email correct?

so now use a write text and write “Your html” + mail.Body .This combination should be valid

cheers

17

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So like that?

18

@tomaz

Yes. I guess this is what you are using in your body as well

cheers

19

Sorry to bother you but, the problem still presists.

20

@tomaz

Did you write to text file and check if the html is proper? if you open as .html file are you able to see whole of the data?

cheers