Forward a HTML email adding a message - added message doesn't appear and all images are tuned to attachments

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,
1

Hello, i’m currently having an issue getting around an issue with forwarding emails that the other posts as far as i can see dont seem to cover.

Scenario,

I need to forward a HTML email to a mailbox.

In the forwarded message i want to add a message body.

Problem,

Having looked online and played around with some other solutions, Using the “Send outlook mail message” Activity.

  • isBodyHTML is checked
  • Forward > MailMessage property contains the current message i wish to forward.
  • Body contains the message i want to include in the forwarded message.
    image
    image1218×567 107 KB

The forwarded email does not contain the additional message - “Add this message to the forwarded email”

and 2nd (less important at the moment) the forwarded email appears to strip any/all images from the email and put them on the forwarded email as attachments.

image
image790×410 3.44 KB

What i would like the forwarded message to look like is

image
image691×197 12.9 KB

1 Like
2

forward mail.xaml (8.9 KB)
the workflow…

1 Like
3

Hey @Marc_Henry-Wright1

Are you doing some external forwarding ?

As normally this behaviour when you forward your mail for some external accounts.

Thanks
#nK

1 Like
4

Hi @Nithinkrishna,

Thanks for the reply.

I’m not sure what you mean by external forwarding. Do you mean am i trying to forward an email from another shared/users inbox?

Currently i’m trying to get this to work from my email inbox and as a test, seeing if i can forward the email to myself.

The end product will be that the bot will run on a server (essentially set up as a user, with its own instance of outlook, logged into its own account that will forward these messages to another email address)

Thanks

1 Like
5

Hey @Marc_Henry-Wright1

Thanks for the details, what is the version of outlook and activity version you are trying?

Will try to replicate the scenario to check.

Thanks
#nK

1 Like
6

Its outlook 365, the specific version of outlook installed is

(Microsoft® Outlook® for Microsoft 365 MSO (Version 2204 Build 16.0.15128.20158) 64-bit )

and the Package version i am using UiPath.Mail.Activities v1.12.3

Thanks

1 Like
7

Hey @Marc_Henry-Wright1

Okay I see two options,

O360 & Outlook activites.

May be you can try with O360 activities in the mean while, I will check for outlook !

Thanks
#nK

8

Hello @Marc_Henry-Wright1 ,

If you want to give some styling to the message body, then you have to add it inside the html tags and need to give the styling.

<html>
<body>
<p style="color:blue;">Add this message to the forward message</p>
</body>
</html>