Saved Email With Save Mail Message Has The "Received Date" Changed To "None"

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How to save emails using Save Mail Message activity and still have the "Received date" in the saved email?

Issue Description: The Saved emails with Save Mail Message activity do not have the received date, unlike when saving email manually. When the email is saved manually, a valid Received date is present.

  • Manually saved email in Outlook has the end date
  • Mail saved with Save Mail Message doesn't have the received date (None)

Resolution: To resolve the issue, the header("Date") format of the email needs to be modified before saving it and assign to the email item a new header date format by using the following method: 
mail.Headers("Date")= datetime.ParseExact(mail.Headers(“Date”),“dd/MM/yyyy HH:mm:ss”,System.Globalization.CultureInfo.InvariantCulture).ToString(“ddd d MMM yyyy HH:mm:ss”)
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To Save Emails from Outlook as MSG with Dates you can try this way:

  • Click on Add File to add Outlook data file from local system.
  • Once the data items are displayed for preview, select the emails you wish to save. Click on Export button.
  • Select MSG from the right panel and click on Advanced Settings button.
  • MSG Settings will open. Open Naming Convention drop-down menu to select the style you want.
  • Choose destination folder and click on Export button to save Outlook emails as msg with dates.