Hi Everyone,
Using Esker and UiPath.
We noticed at the beginning of the month or whenever there is a issue with SAP login, the queue in Esker under the “Ongoing ERP integration” is taking a very long time to clear.
There was an issue with SAP login this morning at around 930am where there’s was a pop up message from SAP so UiPath reported an error. The pop up was a 1 time message from SAP. And since 930am till now, 1:45pm, the posting process has run at least twice at 930am and 1130am.
The earliest invoice is still pending, it’s posted at 7:48am but till now, it’s still here in Esker.
[update]
All pending invoices were executed already by the bot and no pending. copied the previous XML files to the SFTP folder and run the bot again.
The issue is not that it won’t clear all the invoices eventually, it’s more of a why is there always a delay especially at month end/start.
Also we noticed that the Bot will process those newer XML first then work backwards to the older ones, meaning it doesn’t process it in a first-in-first-out way.
Any idea?