Robot logs are not visible in the Orchestrator - Robot version 21.4

[Amit_Bendet]

Hi,
The robot always wrote all the Information logs to the orchestrator, suddenly today the robot stop writing the logs to the orchestrator (but is still writing it to the local machine).
Can any one help me with this issue?
Thank you very much!

[Palaniyappan (Palaniyappan P)]

Hi

Have a view on this thread with similar discussion

Logs are not visible in Orchestrator

The logs are not visible in Orchestrator. Below are the initial investigations done. Bot machine is connected to Orchestrator. Published the Package and setup the process. Ran the job. Checked the Robot logs in local machine. Logs are happening in local Bot Machine and not visible in Orchestrator. Checked the Robot log mode which was set to Info. Tried changing to Verbose but no luck. Studio Version: 2018.3.2 Orchestrator version: 2018.3.2 Could you please suggest if there are any settings …

Pls let know if you are still facing an issue

Cheers @Amit_Bendet

[Amit_Bendet]

Hi @Palaniyappan thank you for your quick reply.
I saw this solution but sadly it didn’t work for me, maybe because I have the 21.4 version and not a 2018 version?