Orchestrator logs not appearing

Hi,

I have 2 bot machines. Orchestrator job logs are not appearing for jobs running on one machine while for jobs running on other machines, the logs are appearing. Can anyone help why could this happen?

try this way

Robot Cannot Send Logs to Orchestrator

  1. Logon to the Robot Machine
  2. Go to the following directory:

For x86:

C:\Windows\SysWOW64\config\systemprofile\AppData\Local\UiPath\Logs\execution_log_data

For x64:

C:\Windows\System32\config\systemprofile\AppData\Local\UiPath\Logs\execution_log_data

  1. Delete the contents
  2. This will flush out the local database used by the Robot for storing logs. There was an issue in the past where intermittently the Robot would stop sending logs until this cache was flushed.