Reply previous email in a thread by using html

Help
1

I have try to reply email by using html, but idk why it got an error. can someone pls help?

image
image845×55 4.2 KB

MailBodyAsHTML.xaml (6.5 KB)

table {{ border-collapse: collapse; }} table, th, td {{ border: 1px solid #ADD8E6; }} div.test {{ background-color: green; }} 
<div class="test" align="right" style="line-height:23px; font-size:24px; auto;">
  <div style="color:#FFFFFF; padding-right:10px">INFORMATION</div> 
  <div style="font-weight:bold; color:#FFFFFF; padding-right:10px">TECHNOLOGY</div>
  <div style="color:#FFFFFF; padding-right:10px;">& SOLUTIONS</div>
</div>
<p>Dear {0}</p>

<p><br /> Your {1} has been resolved</p>

<table style="width: 540px; height: 129px; border-color: #91d5f7;">

<tbody align="center" style="border-collapse:collapse;">

<tr style="height: 37px;">

<td style="width: 150px; height: 36px;">&nbsp;Summary</td>

<td style="width: 390px; height: 36px;">&nbsp;{2}</td>

</tr>

<tr style="height: 37px;">

<td style="width: 150px; height: 37px;">&nbsp;Priority</td>

<td style="width: 390px; height: 37px;">&nbsp;{3}</td>

</tr>

<tr style="height: 37px;">

<td style="width: 150px; height: 37px;">&nbsp;Status</td>

<td style="width: 390px; height: 37px;">&nbsp;{4}</td>

</tr>

<tr style="height: 37px;">

<td style="width: 150px; height: 37px; vertical-align: top;">&nbsp;Resolution</td>

<td style="width: 390px; height: 37px;">

<p>&nbsp;Root Cause :{5}</p>

<p>&nbsp;Brief Resolution :{6}</p>

<p><span style="color: #ff0000;">&nbsp;Important Note:</span> As a people Administrators (PA), you have to properly maintain any accounts created manually including deactivation of the learner profile upon termination of employment. This is a critical part in doing your part to conform to allocated license counts.<br><b>--ITS/HR LMS Dept.</p>

</td>

</tr>

</tbody>

</table>

</body>
2

Fine if we are using 2019.7 version of studio. We got an activity called Reply Outlook mail activity where we can include that HTML body in the body property and mention the mail message in mail property to which we need to reply back
Or
We can use send outlook mail activity and mention the HTML body and enable the check box ISHTMLBODY

Cheers @f39b242a4f84ba555bd3