Remove the 'retry' function from Global Exception Handler?

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Hi all,

I’m looking for a way to set the number of retries = 0 for the global exception handler.
I have tried the below methods but it is still retrying:

  1. Even by setting retry criteria to retrycount < 1,
  2. Assigning retrycount = 100 to immediately exceed the limit
  3. Setting both actions in the ‘If’ activity to errorinfo.Continue

The purpose of my global handler is to trigger a python script to run once it fails, I don’t need to retry the failed activity. Is this possible?

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Hi @junzhigoh , Welcome back to UiPath Community!

Can you check the config file inside the project folder? In the Constants tab of config file check the value of max retry number.

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Hope that might help you.

Best,
Robin

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Try this:

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Hi Robin, where do I find the config file? mine just looks like this, inside the
.tmh folder > config.json

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Hi Surya,

Thanks for your reply. This method still caused 3 retries to occur :confused:

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@junzhigoh inside the project folder you would find data folder. Inside data folder you can find the config.xlsx file of that project.

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I didn’t get any retries in my project. I don’t know what’s going wrong with your project. Is it possible for you to share your project files?

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Hi @AKM_Robinuzzaman , I only see these 4 folders in the project folder!

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Sample workflow.zip (5.2 KB)

Hi @Surya_Narayana_Korivipadu , I have attached a sample workflow that throws an error and then is still being re-tried by the global handler.

Thank you for the replies!

1 Like
10

There’s a mistake in your global exception handler

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Refer my previous post

you should use result = ErrorAction.Abort in the Then block of if condition, there’s no need to put any activity in the else block

Also I suggest you to right click on your SampleWorkflow and then click on “Set as main”

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Thank you @Surya_Narayana_Korivipadu , it works well now! :slight_smile:

To understand better, was the main issue with my workflow setting result = ErrorAction.Continue that is causing the global handler to retry?
I realised when I set the RetryCount to be < 5, the handler will retry up to 8 times, does it mean using ErrorAction.Continue will cause it to retry 3 times minimum?

1 Like
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Yes. You’ve set result = ErrorAction.Continue. That’s the main issue.

I’m not sure why it retried 8 times. ErrorAction.Continue just throws the error once again, it will not retry 3 times. Instead of using your own variable Retry_Count, try giving errorInfo.RetryCount < 5 in the condition

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