Redis And HAA Connectivity Check

How to check the Redis / HAA connectivity to Orchestrator?

Steps to be performed:

  1. In the Orchestrator server, make sure 'telnet' feature is enabled. If not, enable it from "add windows features" : How To Use The Telnet Client In Windows
  2. Open command prompt in admin mode, write the command : telnet . Here, ipofmaster is the IP address of Redis server and port is the Redis port (6379 by default)
  3. If HAA is using check port 10000
  4. Using powerhsell also we can check using the command Test-NetConnection -ComputerName -Port
  5. If the port is enabled and if the service is listening on Redis server, verify successful connection via telnet
  6. Once authenticated, it should be possible to run all the Redis commands, like, keys *
  7. If the telnet command ends with any error, it's either the Redis service is not running or the connectivity between Orchestrator and Redis server is not available .