Prolong license in existing tenant

Help Orchestrator
,
1

Hello,

i’ve receive the license keys for my client, but i am not sure, how to prolong existing license which expires in the end of may.

Can you pls help me with that?

Thanks

2

@janlemon

Your client needs to extend or provide with new key

cheers

3

I have the keys but not the option to put them within the Orchestrator.

4

@janlemon

you have to go to admin panel to give keys

cheers

5

Hi @janlemon ,

Do you have the Automation Cloud or On-Prem Orchestrator ?

6

Hello, Automation Cloud

7

Hi @janlemon ,

I believe for the Automation Cloud, you must have a Sales representative from UiPath Team involved to make the changes or they would do it automatically from their end on the Expiry date.

Just keep the UiPath Team representatives in the loop and provide a reminder to them, as it is Automation Cloud Enterprise, everything should be handled by the UiPath Team, we would only need to procure/renew the license.

8

Hi @janlemon

Check below documentation

For doing this you need to have the admin role

Hope this may help you

Thanks,
Srini

9

Your client should have an account manager at UiPath you can extend it for you, after that it is automatic.