Sometimes we need to measure the performance of a process over a period of time, and there are many elements that can be measured in this like process execution time at different times, the total number of errors(both application and business), bot machine configuration, bot success vs failure percentage, and any SLA breaches between a time range. This information can be converted into a well-formatted dashboard(we can use excel to create the dashboard) and passed to the concerned person to take action(if any)
This automation would need one input argument ‘process name’. For that process name, the information can be retrieved from the backend via orchestrator APIs. Once the data is retrieved, it can be passed to the pre-formatted excel file(you need to create an excel file template beforehand, where you just need to overwrite your output) to generate the output. After that, the file can be saved to drive or can be sent to the concerned person via email.
This automation is generic in nature and can be used in any business process.
Industry categories for this use case: BFSI, Compliance, Customer Service, Finance, Healthcare Pharma, HR, Information Technology and Services, Legal, Logistic, Manufacturing, Marketing Sales, Operations, Telecom, Other Sector
Skill level required: Intermediate
UiPath Products that were used: UiPath Studio, UiPath Chatbots, UiPath Orchestrator
Other applications that were used: Excel, Email
Other resources: -
What is the top ROI driver for this use case?: Minimize risk and ensure compliance in operations