Platform configuration readiness script for Orchestrator upgrade shows error

Feedback Orchestrator
,
1

While performing readiness check using Platform configuration tool to upgrade Orchestrator to version 2023.10.4 we are receiving below error

MicrosoftTeams-image (121)
MicrosoftTeams-image (121)1084×356 18.2 KB

. Could you please help to sort out the issue or shall we upgrade Orchestrator without considering the error

3

@subinoodathil

Certificate is not uploaded…try to upload the certificate for current orchestrator

Cheers

4

Hi @Anil_G,

Which certificate you are mentioning. Already SSL certificate is in place

5

@subinoodathil

If you see the error orchestrator ssl is valid but ifentity certificate is not…

This can be ignored as well…buts its ideal to have

Cheers

6

Hi @Anil_G ,

Could you please help us to generate the identity token signing certificate and please confirm where i need to upload it.

7

@subinoodathil

Please check this

Cheers

8

Hi @Anil_G ,

It won’t help still we are receiving same error. Could you please help on troubleshoot further?

9

@subinoodathil

Did you try the above steps or are you facing some issue?

Cheers

10

Hi @Anil_G ,

While running the script in the document, we are receiving below error.

MicrosoftTeams-image (122)
MicrosoftTeams-image (122)1309×133 29.1 KB

11

@subinoodathil

As per error one of the required parameter is not found…can you check the script you are runnign what is the command that is failing

cheers

12

Hi @Anil_G ,

Now I am facing another error. Please find the screenshot. Could you please take a look.

platformconfiguration_error
platformconfiguration_error1022×224 44.6 KB

13

@subinoodathil

Add the user specified to the certificate in IIS

cheers