Orchestrator throwing exception on server when loading webpage (no page displayed)

orchestrator
p_notaproblem

#1

Getting a pretty hefty error from our Orchestrator service, when trying to view the administration start page - from the exception, it sounds like there is an issue with connection to a licencekey server?

Any chance of some guidance here? It is a fully licensed server on a Windows 2016 Datacenter

*edit - looks like it’s a tls issue?

{“message”:“ConnectToServer failed, reason: System.Net.Http.HttpRequestException: An error occurred while sending the request. —> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. —> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. —> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host\r\n at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)\r\n at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)\r\n — End of inner exception stack trace —\r\n at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)\r\n at System.Net.PooledStream.EndWrite(IAsyncResult asyncResult)\r\n at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)\r\n — End of inner exception stack trace —\r\n at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)\r\n at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)\r\n — End of inner exception stack trace —\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at UiPath.Service.Utils.HttpLoggingHandler.d__3.MoveNext()\r\n— End of stack trace from previous location where exception was thrown —\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at UiPath.Service.Orchestrator.Clients.OrchestratorClientFactory.d__2.MoveNext()\r\n— End of stack trace from previous location where exception was thrown —\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at UiPath.Service.Orchestrator.Clients.OrchestratorClientFactory.d__1.MoveNext()\r\n— End of stack trace from previous location where exception was thrown —\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at UiPath.Service.Orchestrator.OrchestratorController.<PerformConnect_LicenceKeyAsync>d__15.MoveNext()\r\n— End of stack trace from previous location where exception was thrown —\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at UiPath.Service.Orchestrator.OrchestratorController.<PerformConnect_LicenceKeyAsync>d__15.MoveNext()\r\n— End of stack trace from previous location where exception was thrown —\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at UiPath.Service.Orchestrator.OrchestratorController.d__17.MoveNext()”,“level”:“Error”,“timeStamp”:“2018-05-14T13:11:53.0394792+02:00”,“fingerprint”:“497147fe-497a-4e00-b705-fb2ca4e25430”}


#2

It was… it was an IIS error - disregard, please.