Using Orchestrator’s Queue feature to trigger RPA based on incoming emails is a great idea.
Workflow Creation (XAML)
Email Processing: You’ll need an initial workflow that monitors the designated email address for incoming emails. This can be done using an email automation tool like UiPath’s “Get Outlook Mail Messages” or “Get IMAP Mail Messages” activities. This workflow should identify relevant emails that trigger specific processes.
Queue Item Creation: Once a relevant email is identified, create a new item in an Orchestrator queue. This can be done using the “Add Queue Item” activity in UiPath. Populate the queue item with relevant data from the email, such as subject, sender, and content.
Exception Handling: Implement error handling in your workflow. For instance, if there’s an issue while processing the email or adding it to the queue, ensure the workflow can gracefully handle exceptions.
Orchestrator Operations:
Queue Configuration: In Orchestrator, configure the queue to match the data structure you use in your workflow. Define the necessary queue fields to store information from the incoming emails.
Queue Trigger: Set up a queue trigger to monitor the queue for new items. You can configure this trigger to start a specific process when a new item is added to the queue.
Process Configuration: Create a separate process in Orchestrator that is triggered by the queue item. This process should contain the automation logic to be executed when a relevant email arrives. Configure this process to perform the required tasks, which could include interacting with applications, databases, or other systems.