New download page https://www.uipath.com/start-trial

Help
,
1

I can not log in orchestrator after new version’s soft where

2

Hi @pchan0325,
What kind of error do you have? Can you describe a little and eventually posts some screenshots?

3

https://www.uipath.com/ja/start-trial
if I tried to click botan,I had a account,
so I try to reinstall “Community Cloud”.
but I can not do it install again. Error graphic is

%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%20(53)
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%20(53)1600×900 87.3 KB

but from this page"UiPath RPA Platform Enterprise Server無料評価版 | UiPath"
I could install again.
maybe form new page who had account,they can not install again.

4

@̶p̶c̶h̶a̶n̶0̶3̶2̶5̶ ̶
G̶o̶ ̶t̶o̶ ̶c̶l̶o̶u̶d̶.̶u̶i̶p̶a̶t̶h̶.̶c̶o̶m̶ ̶i̶n̶s̶t̶e̶a̶d̶ ̶o̶f̶ ̶p̶o̶r̶t̶a̶l̶.̶u̶i̶p̶a̶t̶h̶.̶c̶o̶m̶,̶ ̶i̶t̶ ̶c̶h̶a̶n̶g̶e̶d̶ ̶a̶ ̶f̶e̶w̶ ̶m̶o̶n̶t̶h̶s̶ ̶b̶a̶c̶k̶.̶ ̶ ̶

@̶P̶a̶b̶l̶i̶t̶o̶ ̶W̶o̶u̶l̶d̶ ̶i̶t̶ ̶b̶e̶ ̶p̶o̶s̶s̶i̶b̶l̶e̶ ̶t̶o̶ ̶u̶p̶d̶a̶t̶e̶ ̶t̶h̶e̶ ̶p̶l̶a̶t̶f̶o̶r̶m̶.̶u̶i̶p̶a̶t̶h̶.̶c̶o̶m̶ ̶s̶i̶t̶e̶ ̶t̶o̶ ̶r̶e̶d̶i̶r̶e̶c̶t̶ ̶u̶s̶e̶r̶s̶ ̶t̶o̶ ̶c̶l̶o̶u̶d̶.̶u̶i̶p̶a̶t̶h̶.̶c̶o̶m̶?̶ ̶I̶’̶v̶e̶ ̶s̶e̶e̶n̶ ̶a̶ ̶c̶o̶u̶p̶l̶e̶ ̶d̶i̶f̶f̶e̶r̶e̶n̶t̶ ̶p̶e̶o̶p̶l̶e̶ ̶h̶a̶v̶e̶ ̶t̶h̶i̶s̶ ̶i̶s̶s̶u̶e̶ ̶r̶e̶c̶e̶n̶t̶l̶y̶.̶

5

Hi @pchan0325,
Than you for the screenshot. Seems that you have similar problem that other user from the forum. I reported this issue to our technical team. Please stay tuned for feedback :slight_smile:

6

Hi,
Actually platform.uipath.com is the one which should be used. Both addresses are directing to same place but cloud isn’t the right one to use in case of connecting robot for example.

7

:man_facepalming:
My bad, I was reading “portal” and “platform” as the same word.

1 Like
8

@pchan0325,
Meanwhile I have response from technical team. They are working on solution and I have temporary workaround for the problem. Please see this:

This happens when the user hits UiPath or clicks on any of the UiPath Free trial Try It button. Once after you go to UiPath and produce the error. Every time you browse to platform.uipath.com, you are stuck with the error. There are key:values in browser local storage which needs to be cleared for this error to go away.As a workaround. Please follow below steps to clear local storage

  1. Open inspect or debugger tool on the browser
  2. Click on Application tab
  3. Expand Local Storage on left panel > right-click on http://uipath…
  4. Click on clear
    Login to http://platform.uipath.com. We are working on releasing a fix. Meanwhile if you go to UiPath, you will reintroduce the error.
1 Like
9

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.