Need Help: "NU1101: Unable to find package GenericParsing. No packages exist with this id in source(s)

Hi All,
One of our QA is getting this exception when trying to install a package by running install in UiPath Assistant. He is the only one getting this issue and not one else. We have done uninstall reinstall and other but unable to by pass this error message.
“NU1101: Unable to find package GenericParsing. No packages exist with this id in source(s): Connect, https://cloud.uipath.com/tpcwqecfph/DefaultTenant/orchestrator_/nuget/v3/786c104a-ae4d-43ae-8c2c-d8da13b2ffe0/index.json, https://pkgs.dev.azure.com/uipath/Public.Feeds/_packaging/UiPath-Official/nuget/v3/index.json, Local, Official”

GenericParsing is a process or a library?

It is your custom library or process?

From which feed you need to get it?

Hi Marian,
sorry for late reply yes Generic Parsing is custom library.

Did you check if you have a proxy? If yes check Robot - Redirecting Robots Through a Proxy Server

Did you check if the library exists under Orchestrator?

Did you check if under Tenant → Settings → Deployment → you have select Secure deployment for Internal?

Did you check if your robot is having Allow to be Automation User at the tenant level and Automation User roles at the Folder level? (this in case you use Modern Folders). For Classic, you need to make sure that the robot has in its roles(s) Libraries View permission.

Hi,
with further investigation i found out that when we try to install Amazon Textract on user machine we are getting this error. So we are unable to install Textract. I am not sure if this could be the firewall issue. We are able to install everything else except textract. Textract offcourse makes an API call to amazon services so there might be an issue.
NU1101: Unable to find package GenericParsing. No packages exist with this id in source(s): C:\Users\User\AppData\Local\Programs\UiPath\Studio\Packages, https://gallery.uipath.com/api/v3/index.json, https://pkgs.dev.azure.com/uipath/Public.Feeds/_packaging/UiPath-Official/nuget/v3/index.json, https://pkgs.dev.azure.com/uipath/Public.Feeds/_packaging/UiPath-Official/nuget/v3/index.json

If you have a custom process or library named GenericParsing, is not a good approach. You will need to rename it with something unique with only your details.

You will find GenericParsing Windows library under https://api.nuget.org/v3/index.json