Is it possible to implement Dialogflow (api.ai) in UiPath?

studio
dialogflow

#1

I’m currently building a chatbot on Dialogflow, and I’m wondering if it’s possible to link UiPath and Dialogflow together, so a chatbot can send a command (based on a users input) to a robot to execute? Or if this is maybe something that anyone has tried/done?


#2

Bump

Curious to know as we are looking at something similar in my team. Does anybody have any ideas or similar experiences.

@durellio I suspect that the http request function is your best bet, but I have never used it!


#3

Great. My team is also looking into this chatbot + uipath to manage our mailbox helpdesk. Just wondering would it be easier if we connected uipath robot with something offshelf such as zendesk?


#4

Yes it could be done easily. Here are the steps
1)Create a Azure Function , where you use programming language of your choice to implement functions that will trigger a job in UiPath Orchestrator via its API interface.
2)Take the HTTP Rest API Endpoint for the Azure Function you created and provide it in the webhook option of dialogflow intent , for which you want to trigger rpa.

As simple as that, let me know once you do it.

Regards
Ganesh
ganumallya@gmail.com


#5

Many thanks Ganesh, I’ll take a look at this!