Insights is missing custom data or process specific tables

So this is the issue we are having, but we are not using self-signed-certificates. Can there be another issue that causes this?

2021-08-09 13:00:02,865 FATAL c.s.c.j.UiFrost [UnboundedFuturePool-12] Could not start connector.
com.sisense.connectors.exceptions.ConnectorException: Could not connect to SiSense.
at com.sisense.connectors.jdbc.UiFrost.lambda$openConnection$0(UiFrost.java:193) ~[com.sisense.connectors.jdbc.UiFrost.jar:1.0]
at java.util.Optional.orElseThrow(Optional.java:290) ~[?:1.8.0_191-1-ojdkbuild]
at com.sisense.connectors.jdbc.UiFrost.openConnection(UiFrost.java:193) [com.sisense.connectors.jdbc.UiFrost.jar:1.0]
at com.sisense.container.server.ReaderService$$anonfun$openMetadata$1$$anonfun$apply$2$$anonfun$4.apply(ReaderService.scala:112) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.ReaderService$$anonfun$openMetadata$1$$anonfun$apply$2$$anonfun$4.apply(ReaderService.scala:112) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.pooling.ConcurrentConnectionPool$$anonfun$openConnection$1.apply(ConcurrentConnectionPool.scala:60) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.pooling.ConcurrentConnectionPool$$anonfun$openConnection$1.apply(ConcurrentConnectionPool.scala:57) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.pooling.ConcurrentConnectionPool$$anon$3.apply(ConcurrentConnectionPool.scala:244) [jvmcontainer_1_1_0.jar:1.1.0]
at java.util.concurrent.ConcurrentHashMap.compute(ConcurrentHashMap.java:1853) [?:1.8.0_191-1-ojdkbuild]
at com.sisense.container.server.pooling.ConcurrentConnectionPool.openConnection(ConcurrentConnectionPool.scala:55) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.ReaderService$$anonfun$openMetadata$1$$anonfun$apply$2.apply(ReaderService.scala:112) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.ReaderService$$anonfun$openMetadata$1$$anonfun$apply$2.apply(ReaderService.scala:107) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.ReaderService.com$sisense$container$server$ReaderService$$bracketInvalidRequest(ReaderService.scala:689) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.ReaderService$$anonfun$openMetadata$1.apply(ReaderService.scala:107) [jvmcontainer_1_1_0.jar:1.1.0]
at com.sisense.container.server.ReaderService$$anonfun$openMetadata$1.apply(ReaderService.scala:107) [jvmcontainer_1_1_0.jar:1.1.0]
at com.twitter.util.Try$.apply(Try.scala:26) [jvmcontainer_1_1_0.jar:1.1.0]
at com.twitter.util.ExecutorServiceFuturePool$$anon$4.run(FuturePool.scala:140) [jvmcontainer_1_1_0.jar:1.1.0]
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_191-1-ojdkbuild]
at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_191-1-ojdkbuild]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_191-1-ojdkbuild]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_191-1-ojdkbuild]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_191-1-ojdkbuild]